Privacy Policy

Last updated: September 25, 2025

This Privacy Policy explains how Spirad (“we”, “us”, “our”) collects, uses, and shares your information in connection with your use of our website, services, and purchases. “You” and “your” refer to you as a user, customer, or visitor.

By using our Services, you agree to the terms of this policy.

1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last updated” date. Continued use of our Services after such updates constitutes acceptance of the revised policy.

2. What We Collect & Why

A. Information You Provide Directly

  • Contact information: name, address, phone number, email

  • Order details: billing and shipping addresses, payment confirmation

  • Account information: username, password, security details (if you create an account)

  • Support messages: any information you send when contacting us

B. Information We Automatically Collect

We automatically collect data about how you interact with our site through cookies, pixels, and analytics tools (e.g., IP address, browser information, device type, pages visited, time spent).

C. Information from Third Parties

We may receive information from third-party partners such as payment processors, analytics providers, and fulfillment services (e.g., Shopify) to process orders, payments, and improve our service.

3. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: to process payments, ship products, handle returns, and communicate updates.

  • Customer Support: to respond to your questions or requests.

  • Marketing: to send you offers, newsletters, and personalized recommendations (only if you have opted in).

  • Security: to prevent fraud and ensure account safety.

  • Improvement: to analyze usage trends and enhance our website and products.

  • Legal Compliance: to comply with applicable laws and obligations.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep our website functional and secure

  • Remember your preferences

  • Analyze traffic and improve user experience

  • Display personalized advertising

You can disable cookies in your browser settings, but this may affect some features.
We honor Global Privacy Control (GPC) signals as valid opt-out requests for targeted advertising or data sharing.

5. Sharing & Disclosure

We may share your information with trusted third parties, including:

  • Shopify and other fulfillment/logistics partners

  • Payment processors (for secure transactions)

  • Marketing partners (for email campaigns and ads)

  • Analytics and IT providers (for maintenance and improvement)

  • Legal authorities, when required by law

We only share what’s necessary and ensure our partners protect your data appropriately.

6. Your Rights (Where Applicable)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request data portability

  • Restrict or object to certain processing

  • Opt out of targeted advertising or data sale

To exercise your rights, please contact us at info@spirad.co. We will respond within the legal timeframe applicable to your region.

7. International Transfers

Your data may be processed outside your country of residence (e.g., through Shopify’s or our partners’ servers). When we transfer data internationally, we use standard legal safeguards such as Standard Contractual Clauses (SCCs) to protect your privacy.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal data, contact us at info@spirad.co so we can delete it.

9. Data Security & Retention

We use industry-standard security measures (encryption, secure servers, limited access) to protect your information.
We retain your data only as long as necessary to:

  • Provide services and fulfill orders

  • Comply with legal obligations

  • Resolve disputes or enforce agreements

10. Third-Party Links

Our site may contain links to external websites or services. We are not responsible for their privacy practices or content. Please review their policies before interacting with them.

11. Contact Us

If you have any questions or privacy-related concerns, you can reach us at:
Spirad
📧 info@spirad.co
🌐 www.spirad.co